The Reserve Bank of India (RBI) vide its circular dated September 28, 2006, issued
guidelines on Fair Practices Code (FPC) for all NBFCs to be adopted by
them while doing lending business. The guidelines inter alia, covered
general principles on adequate disclosures on the terms and conditions
of a loan and also adopting a non-coercive recovery method.
A review of the guidelines is made in view of the creation
of a new category of NBFCs viz; NBFC-MFIs and also rapid growth in
NBFCs’ lending against gold jewellery. The revised guidelines issued
under Section 45 L of the Reserve Bank of India Act, 1934 (Act 2 of
1934) and of all the powers enabling it in this behalf, in supercession
of the CC dated September 28, 2006, is enclosed in the annex.
The Guidelines have also incorporated the instructions issued vide CC
No. 95 dated May 24, 2007 on ‘Complaints about excessive interest
charged by NBFCs’ and CC No. 139 dated April 24, 2009 on ‘Clarification
regarding re-possession of vehicles financed by NBFCs’ for reference.
The NBFCs is required to make suitable amendments in their
existing FPC. The FPC so modified should be put in place by all NBFCs
with the approval of their Boards within one month from the date of
issue of this circular and should be published and disseminated on the
web-site of the company, if any, for the information of the public.
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