The Financial Conduct Authority (FCA), UK has published rules to make the way that
investors pay for platforms more transparent. In the future, platforms,
in both the advised and non-advised market, will not be allowed to be
funded by payments (commonly described as ‘rebates’) from product
providers. Instead, a platform service must be paid for by a platform
charge which is disclosed to and agreed by the investor.
Currently, providers of investment products, such as investment
managers, generally pay a rebate to some platforms in order to have
their products included on a platform. This rebate comes from the annual
management charge (AMC) which is paid by the investor to the fund
manager. As a result, some platforms are able to give the impression
that they are offering a free service, which means that the investor may
not understand the true cost of the service provided by the platform.
It can be difficult for investors to compare prices and products
available on different platforms. There is also a risk that these
payments could lead to product bias in the investment market, as
products offered by providers who are unwilling or unable to pay a
rebate to the platform from their product charges may not have their
products available to the investors using that platform.
The FCA is making changes to ensure that investors can make fully
informed choices if they wish to use a platform and understand what they
are paying for the service the platform provides. These changes
include:
- making the cost of the platform service clear to investors by ensuring that the platform service is paid for by a platform charge which is disclosed to and agreed by the investor
- banning cash rebates for non-advised platforms to prevent these payments being used to disguise the costs of the platform charge
These rules will come into force on 6 April 2014 but platforms will
have two years to move existing customers to the new explicit charging
model. At the end of the two year transitional period (6 April 2016)
platforms will have to charge its customers a platform charge for both
new and existing business.
Christopher Woolard, director of policy, risk and research, said: "Platforms provide a valuable service but investors are often unclear
on what that service costs. These rules ensure that platforms put
customers at the heart of their business. Customers will know what they
are paying and the service that they can expect. These changes will
allow both investors and advisers to compare the costs of investing
through different platforms and make an informed decision on whether
using a platform represents good value for money.
"We have listened to industry concerns and have introduced rules that
are proportionate, recognise how the industry works in practice and the
competitive role platforms play in the market. We are encouraged to see
signs that the market has already started to move to products which
have transparent charging structures that help consumers in anticipation
of this change."